Questions

How do I track my order?

Once your order has been processed and shipped, you'll receive a confirmation email with a tracking number and a link to track your package.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, reach out to us at hello@sodastatestore.com. 

Returns must be submitted within seven days of receiving your item. 

Items must be returned in their original condition, unworn, unwashed, with original packaging and tags.

How long does shipping take?

Shipping times vary depending on your location. Generally, orders are processed within 1-3 business days. Once shipped, orders typically arrive within 3-7 business days.

Do you offer international shipping?

At this stage we only ship within Australia but hope to expand internationally in the future. 

Can I cancel or modify my order?

We start processing orders as soon as they are placed to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but we cannot guarantee changes once an order has been processed.

How can I contact customer support? 

Our team can be reached at hello@sodastatestore.com